Before taking the order :
Please read carefully all the description before taking orders, the battery is suitable for DIY lovers with experience, people who are not familiar with electronic, please go to our shop to buy the finished product.
Those buyers who buy this battery, must agree that you are familiar with the safe use of lithium battery knowledge.
Reminder: DIY battery pack must get the cells balanced before assembly. Later if there happens don't know how to assembled or unbalanced assembly is not accepted refund. please consider before taking orders, place order means you have agreed. thank you for your cooperation!
Q1: Are you manufacturer or simply trading company?
Re: We are not only factory manufacturer, but also has the authority of import and export.
Q2:What is your sample policy?
Re: Sample is free on condition that freight is borne by the buyer. Besides, we can produce by your samples or technical drawings.
Q3: What's the delivery time?
Re: It usually takes about 15-40 working days for mass production based on the specifications and quantity.
Q4: Is it the capacity of your battery real?
Re: All of our batteries are real full capacity with top quantity, competitive price& long lifecycle.
Q5: How can you guarantee the quality?
Re: Quality is priority. We always attach great importance to quality control from the very beginning to the of the production. Every product will be fully assembled and carefully tested before packing and shipping.
Q6: How about the quality guarantee period?
Re: 12 months
24 hours customer service, waiting for your inquiry!
Battery usually is shipped by UPS/Fedex/DPD air door to door. Generally we will ship battery by special cargo airplane that allow li ion battery aboard plane to destination country.
When battery arrive, local UPS/Fedex/DPD shipping agent will send batteries to you.
USA: About 7 days, free tax
EU/UK: 7-10 days, free tax
AU/New Zealand: 7-8 days, free tax for AU.
Japan/Korea/Singapore/Malaysia: 3-4 days, free tax.